Forum Discussion

Rob_2025's avatar
Rob_2025
Joining in
17 days ago

Stream box not correctly linked to account at set-up and cannot add or remove services

Hi - I have exactly the same problem - and have spent many wasted hours with your support.

They even sent out an engineer to replace the Stream Box, but I get exactly the same error as before

Can you investigate and fix this?

Rgds Rob

  • sean2024's avatar
    sean2024
    Joining in
    16 days ago

    Same here i cant remove sky sports or netflix etc it just isnt working

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    13 days ago

    Hi Rob_2025 and sean2024 thanks for your posts although we're sorry to hear of your concerns raised here.

    Please let me send you both a PM and we can raise IT Tickets to get this resolved for you.

    Expect these to arrive shortly and respond directly when you can!
    Many thanks