Hi, when I connect my VM stream via HDMI, my Samsung tv does not auto recognise it like it does with most other devices. I need to manually set it up under a different virgin media tv device which means that I can’t use my Samsung one remote to control it. Am I missing something?
Hi Paul
Thanks for your reply but I have already tried the steps suggested in the article you have provided. I have already made sure that HDMI-CEC is turned to on in Samsung TV settings, but this is not making a difference to it automatically picking up and recognising my VM Stream device.
Any other suggestions?
Hi Mrugg
I'm interested to hear what other suggestions you are given as I have a similar problem, albeit with a Panasonic TV. I've had the Stream box for 8 weeks and the only way I can get my TV to recgnise it is to reboot it every time I use it. I've now tried the HDMI-CEC process you were advised to follow, but with no success. My TV recognises other devices with no issues. Fingers crossed for another solution. I paid £35 for it but at the moment it's not working properly.
Are there any other updates to this problem? I’m having the same issue with a new box setup yesterday?
Hey jedi1138, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.
Please can you try another HDMI port if possible or even another cable if you have one.
Please do let us know. Cheers
