Forum Discussion

Mike6222's avatar
Mike6222
Tuning in
12 months ago
Solved

Stream box audio frustrations

I've had a stream box since October and I'm generally very pleased with it.  But its very frustrating that it's audio capabilities, seem to offer an either / or choice, rather than 'smart' solutions....
  • pob42's avatar
    pob42
    12 months ago

    I agree with you Mike. It’s very annoying. 
    Stereo content on channels like BBC and ITV are being sent in a 5.1 Dolby Digital+ stream which means there is no way to apply Dolby Surround/Pro-Logic decoding. 
    Freeview and Sky manage to change the audio format between programmes (switching correctly between Stereo and 5.1). Can’t understand why Virgin Stream can’t. 
    It will be an issues with the feeds they are distributing and not your equipment. 
    They probably won’t care as the majority of viewers will be watching via a TV rather than AVR so won’t experience any issues. 

Matthew_ML's avatar
Matthew_ML
Forum Team
12 months ago

Hey Mike6222, thank you for reaching out and I am sorry to hear this,

A big point of this is everything is now filmed in different audio broadcasts , so for example the soaps are all filmed in 5:1 sound whereas something on Netflix is filmed in 7:1.

I will feed this back for sure.  

  • Mike6222's avatar
    Mike6222
    Tuning in
    12 months ago

    Hi Matt, thanks for the reply. I reset the Denon AVR to factory setting yesterday, but still have the problem. It should be converting the signal to 7.4.2 which it does with a couple of channels but the majority are only stereo. Unfortunately I don't have another AVR to try the Stream box with (and don't know anyone else who has) I didn't have the problem.with the V6 box I had before this.  I also cant find anyone else reporting this problem

  • unisoft's avatar
    unisoft
    Knows their stuff
    12 months ago

    Soaps like Eastenders are broadcast as Stereo AAC (Low Complexity), and selected 5.1 programmes are broadcast as AAC 5.1. On Freeview this is variable bit rate. VM may have static rate feeds as a possibility into them before they redistribute.

    Although the feeds to VM may be different from that transmitted by Freeview, Eastenders would still be Stereo and some selected programmes (usually some drama and the odd comedy show) 5.1.

    iPlayer is stereo regardless of original format, although 5.1 in PCM was tried at one point in the past.