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simon0321's avatar
simon0321
Joining in
11 months ago

No credit on Stream subscriptions

Hello,

I should have get £20 credit of Stream subscriptions bill of £38.75, but I cannot see that on the recent bill.

Will this be applied automatically upon payment, or is this just simply wrong?

Thanks.

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  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    11 months ago

    Hi simon0321 

    Welcome to the community forums 

    Sorry to hear of your billing concerns with a £20 credit. 

    Are you able to advise where you saw this £20 credit, was this a promotional deal or was this something discussed?  

    Stream subscriptions have a 10% discount on them then their standard subscription prices at this time, is this what you might be referring to?