Forum Discussion

Jasont1979's avatar
Jasont1979
Joining in
5 days ago

Movies uhd

Is there any time frame when sky movies will be available in uhd I have a tab for it in the on demand but it says subscription is unavailable 

3 Replies

  • Hey Jasont1979, thank you for reaching out and to add this you need to add the add on pack.

    This is an extra charge per month for this. You can add it via your online account if you wanted to 

     

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta

    Have you called VM to get you added to the Sky Cinema and Sky Entertainment UHD pack? This looks like a subscription provisioning issue as Stream  is UHD-capable.

  • As you may have guessed from the lack of replies, none of us know or know the reason why. However, the stream box was released over three years ago, so I wouldn't hold your breath.

    Virgin Media includes in their small print - https://www.virginmedia.com/broadband/broadband-and-tv

    Sky UHD: Sky Cinema and Sky Entertainment UHD requires a V6 or Virgin TV 360 box and a 4K compatible TV/device with HDCP 2.2.

    This is despite the same page pointing out:

    Our TV and broadband deals all come with our Stream box