Error code CS2401 when trying to launch any app
when I try to launch any app be it netflix itvx or anything else I get error code cs2401- only started happening today- anyone else getting the same?
Forum Discussion
8 Replies
Mine doing that to. Tried to reboot the box but still doing it.
Yes it’s off in Newcastle too
Same problem in Blyth. Currently trying on hold trying to speak to someone about it.
Hello, thank you for your post.
Some customers may be experiencing issues with their TV service, accessing apps with error CS2401. Our engineers are aware and are currently investigating.
Community Mod
Jen_Y
Yes happening here too , tried phoning VM but no answer after 40 mins , only been here 15 days
I gave up after 20mins, annoying music. This is my first problem so far. But app sites hopefully fixed by 11.04pm tonight. Fingers crossed.
seems to be resolved now
Jist checked virgin app and it states there is a known issue. They are working on it and hope to have it resolved by 3 April 11.04pm.
