I ordered virgin tv and was delivered stream boxes contacted them to ask for a 360 box was told its a 2 week wait ok I said 2 weeks later engineer arrived and said I can't have it and now out of cooling off period so stuck with stream it's a con
Stream is now VM's default TV offering in all areas, and is the only TV service available in full-fibre XGS-PON/NexFribre network areas.
If you're in a legacy HFC-network area, TV360 is available by specific request to telesales - and a £50 install fee.
Check the map below, zoom into your postcode area and check for red dots. Blue ones signify full-fibre and thus Stream is the only option.
https://labs.thinkbroadband.com/local/broadband-map#8/54.737/-6.155/virgin/
Check the map below, zoom into your postcode area and check for red dots. Blue ones signify full-fibre and thus Stream is the only option.
The light blue dots are the only areas where V360 is not available. Red (HFC) & dark blue (RFoG) areas do support them.
