Virgin Media Latency

Question

Hi, we’ve been on VM for as long as I can remember but recently I’ve started to notice a lot of lag when it comes to latency. I set up a BQM which has been running for about a month now. I regularly get lag spikes when gaming and as of recent it’s made playing anything near enough impossible. I only play with my PC and PS5 wired, the hub is in modem mode connected to TP-Link Omar’s equipment however router mode makes no difference either.

is there anything we can do to help bring the latency down?

Live BQM for reference: https://www.thinkbroadband.com/broadband/monitoring/quality/share/68e06288d73e7f41100b6e3eb3ad6f0a458aa135

legacy1 · Answer

latency problems is VM nemesis they can only hope to solve by more upstream splitting&nbsp; &nbsp;&nbsp;

carl_pearce · Answer

Probably due to being in a high subscription area.What speed are you on?

jpeg1 · Answer

You have a very busy family or neighbours or both. Unless VM have plans for a local upgrade you are stuck with this.&nbsp;

Lewisbull01 · Answer

We’re currently on the 350/35 package, no plans on upgrading currently though as we’re trying to get FTTP installed

Lewisbull01 · Answer

See a lot of the time the house has no one in it, other than just myself and it’s still that bad. I know one of my neighbours has FTTP but not sure on the other. Must just be a non ideal area&nbsp;

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Virgin Media Latency

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