Forum Discussion

LukasO's avatar
LukasO
Joining in
2 years ago

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the

Hello, I'm having a problem with intermittent connection. I've been having this issue for a long time and had engineer booked twice but it did not solve the problem. They checked wall socket, replac...
Ashleigh_C's avatar
Ashleigh_C
Forum Team
2 years ago

Hi there LukasO 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

I am so sorry that you have been experiencing issues with your service, I have taken a look and I can see that there are some issues with the Hub specs that would need an engineer to take a look. 

 

I will pop you a PM now so that we can arrange this, please keep an eye out for the envelope at the top of your screen alerting you to a new message.

Ali421202's avatar
Ali421202
Tuning in
2 years ago

Hey I am having the same issue any fixes? 

 

  • Arissa_H's avatar
    Arissa_H
    Forum Team
    2 years ago

    Hi Ali421202 👋🏼.

    Thank you for posting and welcoming you back onto our community forum 😊.

    Sorry to see you are having intermittent services ☹.

    I will have to further investigate 🧐 and see what we can do. 

    I will have to private message you to take a look.

    Please watch out for the envelope ✉.