baz___m
11 months agoOn our wavelength
No further correspondence after accepting new contract offer!
Hi all, I have just continued with a new contract for another 18 months as the offer I was given via my telephone call to retentions was to good to say no to. I have been sent an email with the "pre contract documents" ie. the CCS and CIS contract PDF's and also a link to click and view on my mobile stating the the same and a green "approved" on the said link. Could anyone please tell me what happens next as I would of thought after the telephone call to deal with this new contract and being told that it was "all sorted" I would have had a more formal contract to view either by email or to view on my accounts page at Virgin Media?
Thank you for reading this.