Hi Cainy_1998,
Thanks for coming back and confirming things for us.
As everything else is running right and you're getting the right speeds, it does suggest that this is an issue with the PS5 itself. It may be related to software or programming running on it or may be related to the game your playing.
With the hub being replaced, this would rule out a faulty hub and given that it's working as it should be on other devices, this also rules out a network/cabling issue.
There may be some other settings that could be utilised on the PS5 however as it's a device issue, this isn't something we can support with. Other members of the community are free to jump in to offer some help on this.
If you start to notice issues creeping in on other devices, pop back and let us know.
Thanks,
I've been keeping an eye this because I've been having the same issue with low speeds on PS5 since upgrading to 1gb around 2 months ago.
Sam knows on the vm connect app is saying 1145 down 115 up yet ps5 is usually 850 down and 5-10 up (tried at 4am one morning, 890 down and 60 up).
I don't have any other devices that can hit these speeds
I'm curious what these ps5 settings are?
Surely someone at Gaming Support has an answer?
I know 2 people on 1gb from BT and they are getting the speeds they pay for on their console without changing settings so I'm not entire convinced that is the issue.
