Forum Discussion

jpeg1's avatar
jpeg1
Alessandro Volta
12 months ago

Post screenshots of the messages on the app and webmail. 

JohnBanks's avatar
JohnBanks
On our wavelength
12 months ago

  • JohnBanks's avatar
    JohnBanks
    On our wavelength
    12 months ago

    thats the best i could do

    • Martin_N's avatar
      Martin_N
      Forum Team
      11 months ago

      Hi JohnBanks,

      Thank you for your post. I'm very sorry for the issues you've had in accessing your online account. 

      As jpeg1 has advised it looks as though you need to change your email address sign in. 

      Have you been able to do this?

      ^Martin

      • JohnBanks's avatar
        JohnBanks
        On our wavelength
        11 months ago

        i only have the one email address