Superphot
10 months agoDialled in
Wife email (secondary account) not registered
My wife has been using an @ntlworld.com as her only email address ( secondary address set up from my account) for many years. Now we cannot access them on her phone as we need an app password. I called the (un)help(ful) line and was told her email was not registered and to contact NTL for help. Considering NTL no linger exists as far as I know, can VM provide me with a time machine to go back to when you could talk to NTL.
Seriously though, what can we do?
She can still access email on the pc, just nothing else. Can anybody please help us out in getting her email onto her phone again as it is her lifeline.
TIA