Forum Discussion

meld51's avatar
meld51
On our wavelength
2 days ago

Where can I see all my email addresses?

I have a number of ntlworld.com and virginmedia.com emails. Is there somewhere where I can see a list of them and add and delete email addresses? I used to be able to list them...but things may have changed?

6 Replies

  • meld51's avatar
    meld51
    On our wavelength

    Well I'm saddened by this reduction in service. What a shame.

    I created secondary email addresses because my primary address was pwned. I think I'm right in saying that I cannot change my primary address. I no longer use it and I have mostly moved away from VM. I think it's time to find a new ISP.

    • Graham_A's avatar
      Graham_A
      Very Insightful Person

      You don't need to change ISP just because of email issues. Indeed the advice is always to have an email provision that is independent from your ISP.

  • coenoby's avatar
    coenoby
    Very Insightful Person

    meld51​ 

    VM stopped allowing broadband customers to create new secondary email accounts back in May 2022. In fact, VM have not issued any new VM email accounts since then, even to new customers.

    As to viewing the list of secondary email accounts in your primary account, well that seems to have disappeared when the VM02 sign in changes were made. It's not clear whether that was an oversight or all part of a bigger plan.

    Coenoby

    • newapollo's avatar
      newapollo
      Very Insightful Person

      I've only linked my main VM account with the VMO2 ID.

      If I log into webmail  https://mail.virginmedia.com/appsuite/  I can still see and access my secondary email account ( I don't have any additional secondary accounts). 

      Clicking on the Settings cogwheel in the top right hand corner opens the basic settings page. From there clicking on Accounts lists my main and secondary email accounts.   There is a trashcan icon to the right of my secondary account which I presume will delete that account.

       

      • coenoby's avatar
        coenoby
        Very Insightful Person

        newapollo​ "Clicking on the Settings cogwheel in the top right hand corner opens the basic settings page. From there clicking on Accounts lists my main and secondary email accounts"

        VM webmail does have the facility to effectively act like an email app/client so you can manage the emails of a number of VM or third party email accounts from within a single VM webmail account.  

        So it would seem that at some point you added that secondary email account to your Primary webmail account. 

        I have never added any other email accounts to my primary webmail account so that "Accounts"  section in my primary webmail account only shows my primary VM account.  I have a number of secondary VM email accounts that I can still access individually but I cannot find them listed anywhere. 

        Coenoby