Forum Discussion

JohnOrrett's avatar
JohnOrrett
Up to speed
2 months ago

Webmail error

Hi, I am trying to compose a new email, but get this error: 

Error

The connection to remote server dcdir-prd-nl1-vmo.nl1.unified.services was refused or timed out while attempting to connect. Please try again later.

Is there an issue at present? My Outlook email account is also refusing to connect, and asking for the 4 group password.

Many thanks, John

  • emailwoes's avatar
    emailwoes
    On our wavelength
    2 months ago

    My ntlworld and virginmedia email accounts stopped responding through webmail and pop3 in the last couple of hours.

      • Sabrina_B's avatar
        Sabrina_B
        Forum Team
        2 months ago

        Hi JohnOrrett 👋.

        Thanks for the update on this, should you have any further issues do come back to us on the Forums. 

        Sabrina