JET1972
5 months agoTuning in
VM Email locked
Hi, i've had a message saying I can't access my virgin.net email. I'm being told it has been locked, but i'm unable to unlock it. Had a similar issue about 2 years ago when it was down for deletion as an orphan account but managed to get it resolved (despite being told numerous times on various calls it had been deleted, which wasn't the case) so wondering if it was something similar. Can someone help with this?