virgin.net email not accessible
My father was a user of virgin.net internet service provider many years ago and had a virgin.net email address. When virgin.net no longer provided that service, he was able to continue using his virg...
Forum Discussion
Hey lukerobert,
Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that your father is having with his email account.
We can look further into this from here to see if we can provide access or even just to advise, what has happened. As goslow advised that you do need an active broadband account to be able to manage a Virgin Media mail address. We can run through some fault checks via private message for you but some actions after that can only be performed, when we're speaking to the account holder. Are you happy to run through the checks via private message?
Kind Regards,
Steven_L