Forum Discussion

Phillyboy1111's avatar
Phillyboy1111
Just joined
2 months ago

Virgin Media Email

I am new here but I would like to ask does anyone else find the virgin media email and website a complete circular click of doom? every time I try to do something I end up going round in circles, log in, click on Wifi Pods, check to see if I am eligible, asks me to log in, I go again, click on the same thing and asks me to log in, armrrrrrgggh who designed this, the email section is even worse, cannot log in with my actual Virgin Media email address? need a third party and then cannot manage my other virgin media email addresses from this account, its madness.

2 Replies

  • goslow's avatar
    goslow
    Alessandro Volta
    2 months ago

    It's been that way for a very long time. It is unlikely to change any time soon nor in the future!

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 months ago

    Hello Phillyboy1111,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. 

    Are you wanting to order WiFi pods right now? If you are we can help to that from here, we can also take a further look into your email issues. 

    Kind Regards,

    Steven_L