Forum Discussion

ianleeves's avatar
ianleeves
Joining in
3 days ago
Solved

Unable to setup on my phone

Hi. A week or so again the email on my phone stopped working and now is impossible to get it re set up.

I can login via the Internet and have tried setting up as imap on my phones email app, but it just constantly says the settings are incorrect.

Please help as driving me insane

  • newapollo's avatar
    newapollo
    3 days ago

    Hi ianleeves​ 

    If you are using an email app then you need to set up and use a separate email app password and not the one used when logging in via a browser

    See the advice by fellow VIP Graham_A​  <Here>

3 Replies

    • newapollo's avatar
      newapollo
      Very Insightful Person

      Hi ianleeves​ 

      If you are using an email app then you need to set up and use a separate email app password and not the one used when logging in via a browser

      See the advice by fellow VIP Graham_A​  <Here>