AnotherUser
4 months agoOn our wavelength
Unable to set up email on Samsung A15
Hi,
I am trying to set up my email on a new Samsung A15. All the settings (IMAP server, SMTP server, etc.) are exactly the same as for my Samsung S9, which works perfectly. However, whenever I try to connect to on the A15, I get the message "Couldn't verify account or password is incorrect or POP3/IMAP access isn't turned on for this account...".
The account name and password are the same as for the S9, so I'm guessing it's to do with the POP3/IMAP access.
Any ideas on how I can resolve this??