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teesvalley's avatar
teesvalley
Joining in
8 months ago

Unable to send emails

My wife can receive emails but can not send them.  This has only started happening recently.  The error message is:

Task '*****@ntlworld.com - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the email address in your account properties. The server responded: 530 5.1.0 Authentication Required (VM401)'

Other email addresses on Outlook (PC version, not app) are having no problems.

Thanks