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Snowdrop11's avatar
Snowdrop11
Tuning in
9 months ago

Unable to log onto email

Hi,

My Virgin Media account app is working fine, and no issues reported. But I cannot log into my email via laptop or mobile phone on browsers Chrome or Edge, it just wont recognise my account details. I can access it via Samsung internet ( a browser I dont use).  I also tried to reset my password thinking my account was compromised but it wont send an email to registered (non VM email) to reset.

Is there ongoing issues as I've been trying to work this out with VM on Twitter X and they have not acknowledged any problems other then its my browsers.

Thanks

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