Unable to access my Virgin.net emails from Microsoft Outlook
During the last month I have been unable to send and now receive my Virgin.net emails using an email 'client' app such as MS Outlook. My IMAP and SMTP settings as per: How to manage my email account | Virgin Media Help
For convenience I still wish to use MS Outlook as opposed to Virgin Webmail.
I can see VM security change now requires a generated 'app' password to be used with email clients. Also that the generated password is created via the 'My Virgin Media account' for the email address concerned in: account settings> account details. Generated passwords are in the format 'horse-moose-pony-dog'. Instructions: Solved: Unable to access POP or IMAP - Virgin Media Community - 5481652
To obtain this 'generated password', it appears I have to use a separate email address for two-factor authentication (2FA) purposes, and the 'new' generated password for Outlook would be sent to my separate email address.
However, when I started the process, the automated verification message seemed to imply my *****@vrigin.net email address would be deleted and replaced by separate email address (which I thought was just going to be used for 2FA).
I do not want to loose my *****@vrigin.net, as it would cause a lot of disruption.
Please can you help, and can someone point me in the right direction to resolve this problem without loosing my *****@vrigin.net emails!
Thanks in advance.