Trying to forward a VM phishing team a phishing email but it won’t send
Hi
My wife received a very authentic looking email this morning to her blueyonder account purporting to be from VM although it is definitely a phishing email.
She’d like to forward it to the phishing email address at VM but for some reason it just sits in her outbox and won’t send and she gets the error message as shown in the image below. We have checked the address - phishing@virginmedia.com - which is correct. She is able to send (& forward) emails from this account having just tested this with me at the same time.
She is using Apple’s email client on her iPad. Anyone know why she can’t send this email to VM’s phishing team but can happily send emails elsewhere from the same account?
theEddie98 wrote:Thank you. The link to the phishing update is really useful so will check this if we have any more. I’m not 100% certain about the explanation for why my wife’s email client stopped her from sending VM a phishing email. The error message I posted isn’t consistent with the problem she encountered.
FWIW, as coenoby mentioned earlier this issue is due to how Mail on iOS or iPadOS behaves when reporting errors, i.e. it is does not report the error as returned by the SMTP server but instead displays the generic message:
Sending the same message via Mail on macOS and the following error is shown, note highlighted text:
She can send other emails without issue because they do not result in the SMTP returning an error.--
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