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- Steven_LForum Team Hey GaryMel, Welcome back to the community and thanks for taking the time to post. There would be an issue with the persons email and/or IP address, is the person able to send email to other non Virgin Media email addresses? I would also ask them to check here, to see if their IP has been blocked or blacklisted. Kind Regards, Steven_L - GaryMelTuning inYes he can send to non virgin media customers. And the strange thing is if he sends to my Gmail address I do receive it - Matthew_MLForum Team Thank you for letting us know this, that's a good sign. Does it only send to a Gmail server have you tried any other servers? What happens when you try and send one back? 
 
 
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