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Stu40's avatar
Stu40
On our wavelength
1 year ago

Re: has my account been hacked

Can anyone help, I have a secondary email address setup on my virgin media account which is in wife's name she has now lost access to this and I can not find it anywhere . she can not access bank account , etc as she uses virin email address any help would be great

 

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    1 year ago

    Hey Stu40, thank you for reaching out and I am so sorry to hear about your email trouble.

    I can see you've spoke to the team since this post, did they manage to help at all?