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Sticks's avatar
Sticks
Dialled in
2 years ago

Problems accessing VM emails on Live Mail on Windows 8.1

Since Monday 15 April I have been unable to download either my Blueyonder email or my virginmedia.com email on my Windows 8.1 laptop using Windows Live Mail 2012. I can still download those email addresses using Windows Live Mail 2012 on my Windows 10 laptop, which is currently at 22H2. The settings on Windows Live Mail for both the Windows 8.1 and Windows 10 machine are identical.

If I try and download my Blueyonder email on my Windows 8.1 laptop I get this error

Unable to send or receive messages for the Blueyonder.co (g.stickings) account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Server: 'pop3.virginmedia.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: POP3
Port: 995
Secure(SSL): Yes

Any clues why this should be and what the fix might be?

Can someone refresh me what the manual POP3 settings should be to download and send Blueyonder or virginmedia.com emails?

9 Replies

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  • planecrazy's avatar
    planecrazy
    Dialled in
    2 years ago

    This has been going on for a couple of days on two or three threads.  No action from the moderators for some reason.  It's not only Live mail, it's outlook and Thunderbird.  I wouldn't do anything like changing passwords or anything.  They have obviously let the cleaner into the server cupboard!  Hopefully this will be resolved like previously when we all had a similar problem.

    • Sticks's avatar
      Sticks
      Dialled in
      2 years ago

      Has this just been affecting Windows 8.1 or other versions of Windows?

      • inkyhand's avatar
        inkyhand
        Tuning in
        2 years ago

        I'm using windows 7 and experiencing the same problem as you.