Outlook Express not sending (VM401)
Hi,
I have been away on holiday for 2 weeks - on return my Outlook Express is fine on receive but any outgoing mail fails and stays in outbox. The error message says VM401 etc.
Would appreciate some advice and maybe VM engineer help.
Thanks
Howard
[REMOVEDntlworld.com
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Start by checking the outbound SMTP server settings match those below
https://www.virginmedia.com/help/broadband/manage-email-account
The settings for Outlook are here
you should be able to find similar in Outlook Express
You possibly may also need to start using the app password as described above in the first link
