Forum Discussion
- goslowAlessandro Volta
If you last accessed the account 20 years ago, I think you are going to be out of luck!
VM is supposed to delete old accounts 90 days after a customer leaves. Often, however, some accounts did live on for much longer.
In recent months, VM has been purging mailboxes that are not linked to a VM broadband account and even mailboxes that had lasted beyond the official 90 days have been getting removed.
- zondervanamoJoining in
Thanks, I fear this is the case. Didn't think I'd need anything from it again, but something has come up. :(
- Gareth_LForum Team
Hello zondervanamo.
Thanks for your post and welcome to our community.
Can we ask if you still have an active broadband service with us? If so we can take a look at getting access again.
If not then it looks like it's not going to be possible.
We'll look forward to your reply.
Gareth_L
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