Forum Discussion

Layla3's avatar
Layla3
Joining in
9 months ago
Solved

Old email hacked

Hi

My old virginmedia email address has been hacked, trying to log into accounts etc... I've changed all passwords etc, but I want to delete this email account permanently? I can no longer access this one despite being a virgin customer

Is this an option ? 

They have been deleting items in my inbox, threatening me, the usual, all reported to action fraud 

 

  • Vikki_M's avatar
    Vikki_M
    9 months ago

    Hi Layla3

    Thanks for your post and welcome to our community.

    I'm sorry to hear your email account has been hacked :(.

    I'll send you a private message now to get some further details.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

2 Replies

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    9 months ago

    Hi Layla3

    Thanks for your post and welcome to our community.

    I'm sorry to hear your email account has been hacked :(.

    I'll send you a private message now to get some further details.

    Please look out for the envelope in the top right of the page and pop back to me when you can. 

    • Layla3's avatar
      Layla3
      Joining in
      9 months ago

      Thank you, I have replied, getting so many reset passwords, they got Into my o2 account overnight and attempted to place an order! Please help me !