Forum Discussion

clarec246's avatar
clarec246
Joining in
11 months ago

Ntlworld email account still active needs closing

Hi I have a problem with an old ntlworld account still being active 10 years after I ended my virgin service and moved away. I cannot access my old virgin media account and am told it doesn’t exist ...
Joseph_B's avatar
Joseph_B
Forum Team (Retired)
11 months ago

Hey clarec246,

Welcome back to the Community Forums and thanks for thep ost.

Sorry to hear you have been having this issue with your email address, for me to go about processing its Closure through the system, I will need to go about confirming some information from you via a private message.

Joe