Forum Discussion

notlbishop's avatar
notlbishop
Settling in
27 days ago

Ntlworld email access

hi,

i can no longer access my ntlworld emails. 

error message on ios says imap.virginmedia.com is not responding. server code alert - temporarily blacklisted IP address, try again later

no idea what's going on or how to fix it.

and yes, i am a current virginmedia broadband user, and have just linked accounts but cannot access email through user site either

3 Replies

  • To add to this

    Does not work on webmail through browser on multiple devices, iphone, ipad and windows desktop. (Ios tries to download an invalid credentials file!)

    does not work on 4G

  • going into the virgin media account and selecting quick links takes me to this


    Looks like there’s a problem with this site

    https://mail.virginmedia.com/appsuite/api/oidc/Invalid credentials. sent back an error.

    Error code: 404 Not Found

        Check to make sure you’ve typed the website address correctly.

     

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey notbbishop, thank you for reaching out and we are so sorry to hear about your email issue, also a warm welcome to the community.

      Please try and access the emails using Bing, this should allow you get into them.

      Keep us updated.