Forum Discussion

Tottenham's avatar
Tottenham
Joining in
5 months ago

NTL World Email Hacked

HI,

My email is an NTL world address but I am not longer a VM customed. My email been hacked and some of my accounts linked to the account has been breached including meta.

How do I go about getting my email deleted, as I am worried about further security breaches.

 

Thank you

4 Replies

Replies have been turned off for this discussion
  • rep19611's avatar
    rep19611
    Joining in
    5 months ago

    I have exactly the same problem. I just need account deleted but been told by support that they can't help

  • Wingnut3's avatar
    Wingnut3
    Joining in
    2 months ago

    Hello, I am having the same issue and customer services say that they can't help. They advise the account is closed so that is all it needs. 

    • Vikki_M's avatar
      Vikki_M
      Forum Team (Retired)
      2 months ago

      Hi,

      Thanks for your post and welcome to our community.

      I'm sorry to hear your email has also been hacked.

      I'll send you a private message now.

      Please look out for the envelope in the top right of the page and pop back to me when you can.