I am having the same issues as everyone else. However, they have sent me an email to verify my account but the whole issue is that I want to login to check my email. So Catch 22.
I am currently on hold for second line assistance. Already been on hole for over 30 minutes.
Same issue here. I was told that they could try to sort the problem but, if successful, I have to sign up for a service policy (£9.99 pcm I think) I said no as it should be part of the contract. Since then I can't log in to my account at all. Does anyone know of a way of contacting a person without a very strong accent?
Forum TeamHello g1bdu
Sorry to hear of the email access issues, we appreciatet he frustration this is causing and you taking the time to raise this via the forums.
We can see you have spoken to the team and they have escalated this accordingly, once there is an update on this the team will be in touch.
