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Robbie34's avatar
Robbie34
Tuning in
2 years ago
Solved

No Email

I normally receive twenty odd emails when I first open my PC in the morning.  Today there was not one.  I was unable to access my emails on the Virgin Media site as my inbox was empty.

My email is working as I have since received a few emails. It is strange that I have not received any of my daily newsletters that are always waiting for me when I open my PC first thing.

Is there a problem with Virgin Media email?

  • Kath_P's avatar
    Kath_P
    2 years ago

    Hi Robbie34, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you had some issues accessing your mails on Monday. We're aware there was a fault which has since been resolved. 

    We're sorry for any inconvenience caused. If you have any further issues, pop back and let us know. 

    Many thanks, 

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  • Robbie34's avatar
    Robbie34
    Tuning in
    2 years ago

    Very strange.  All of my emails that I never received yesterday arrived with this morning's emails. 

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      2 years ago

      Hi Robbie34, 

      Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

      We're sorry to hear you had some issues accessing your mails on Monday. We're aware there was a fault which has since been resolved. 

      We're sorry for any inconvenience caused. If you have any further issues, pop back and let us know. 

      Many thanks,