When I access email on my desktop I get an error 'Forbidden'. Had this for nearly 10 days now. I have one device where I can access my email.
Other devices - like my new laptop - used to work on the web interface but do not work on Outlook.
Have you setup your new VMO2ID to access Webmail.? Have you setup the new four word password for your new laptop/Outlook client? Note if you generate a new mail client password, you will need to use this password on ALL mail client devices
Is there a switch for VMO2ID to access Webmail? I cannot see it.
I have set up the four words but it does not work
I have logged in to the web with the new (non-virgin) email and still get 'Forbidden' when I try to access my email
I have now managed to make the four words option work in Outlook on my MacBookAir and my Outlook
Forum TeamHello Markie99,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’ve been having with your account. Have you been fully able to access your online account and email now?
Kind Regards,
Steven_L
