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Mag2's avatar
Mag2
Joining in
2 years ago

My email account has been hacked but I cannot change password

I need help! My email account has been hacked but I cannot change password. I do not receive the email to verify change.

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  • johnharris1's avatar
    johnharris1
    On our wavelength
    2 years ago

    If you can get into settings, there's a redirect option, set it to an email not connected to VM.  Change passwords on Amazon, FB, insta etc. They're usually after your identity.

    • Mag2's avatar
      Mag2
      Joining in
      2 years ago

      I redirected email and  should have received an email to verify but didn’t get it. 

      • David_Bn's avatar
        David_Bn
        Icon for Forum Team rankForum Team
        2 years ago

        Thanks for reaching out to our Community Forums Mag2, and a very warm welcome to our Community Forums!

        Sorry to hear of the hacking of the E-Mail account.

        Can you please confirm if you have since been able to make the required adjustment to the E-Mail password?

        Thanks,

        David_Bn