locked out of vm email accounts and 5 day wait for tech to call me back
Anyone else lost access to their emails lately and have you managed to get access again or should I just give up on VM? as of last night i get the message "
Your Virgin Media Mail account is currently unavailable. This is either because your Virgin Media Mail account is locked, or because you don’t have an active account with us anymore.If you have an existing Virgin Media Mail account with us, please follow the steps below, as your account may have been locked as a security precaution."
Followed all the steps and nothing worked and now one of my emails isnt recognised and i get "Oops, we've ran into a problem.Wait a minute and try again. If this doesn't work, please come back later. (Code: DEF01)". Nope that doesnt work either.
Called in and the agent couldnt fix it either and could not get a reset sent to my gmail account. Ticket raised and a 5 day wait to for someone to call me back. Mail is coming through on gmail thankfully but now worried a fix by tech might wipe that out as well...... lol 😞