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MissGrace's avatar
MissGrace
Tuning in
2 years ago

Locked out of Virgin emails 7 days, Virgin assistants cannot help get me in

On 6th February 2024 Virgin locked me out of my Virgin email account, no idea why, there was no security threat according to Virgin 150 experts. It said.......... Your Virgin Media Mail account is ...
jpeg1's avatar
jpeg1
Alessandro Volta
2 years ago

@MissGrace.

It's great to hear that you have regained access to those important emails. Could I suggest that you now copy that information to an offline backup? 

It's unsafe to rely on an online email server (and particularly a VM one at the moment) as a permanent store. They aren't really designed or guaranteed for that purpose, as many people have found to their cost.