Cheall1
8 months agoJoining in
Locked out of emails due to security update
Having spent 3 days locked out of my emails ( ntlworld.com) I have finally had it reset by Virgin media tech team. I now have to sign in with a different email address (outlook.com) and new password.
I have been told by the tech team that they have put new security measures into place as many people were complaining that their email accounts had been hacked. I hadn't been given any warning that my account was going to be locked and my account hadn't been hacked.
Has this happened to anyone else??