I think my email has been compromised. HELP

Original post:

I think someone external has my email  password. I am continuing using an old virginmedia email account even though I have left virginmedia 2 years ago which still works as normal.

Over the past 2 weeks, I am getting requests to change my password on media platforms such as Vinted and Linkedin and SHOP. I have reported these as they have sucessfully changed my password on a couple of occassions. They can only do this if they had access to my email for the security code to confirm the case.

My first port of call would be to change my email password, however when i have tried to login to VM email here it does not recognise my username or password yet it still allows me to access it via the Outlook and phone app.

Please can someone advise me what to do next, I just dont want to end up on a TV show

You'll need to get one of the VM forum team to arrange for the account to be deleted. They normally reply here within a few days.

Your VM email should have been deleted 90 days from you leaving but VM's procedures for doing this are poor and many accounts live on far longer.

Hello

Account holder replying as requested