I have a NTL email which has been hacked

Hi Pssd 

Thanks for posting and welcome to the community.

Sorry to hear of the email issue. Normally we'd advise following this process here - https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked

However, if you no longer have active services with us, we'll just send you a PM now to request the deletion of it.

Best wishes.