Forum Discussion
Hello I have an old ntl email account that appears to have been hacked and the hacker is using it. How do I go about getting it deleted? I tried to log back into it but they have changed my password. Ive seen from another thread you were able to look into this for someone else and was able to help. Many thanks
- David_Bn2 years agoForum Team
Thanks for your public post karenHebbs.
For the benefit of third party readers, this has been picked up and taken to private message by myself with the aim of having this resolved for the poster.
Thanks,
David_Bn
- karenHebbs2 years agoTuning in
Thanks David, appreciate the help, hopefully you can sort this for me 🙂
- Kath_P2 years agoForum Team
Hi karenHebbs,
Thanks for coming back to us on this.
I can see David has indeed raised this with the IT Team. They will pick this up and delete the account for you. Once that's done, they will email David with an update and he will come back to you directly 🙂
If you've not heard anything back within 7 days, pop back and we can check things for you.
Many thanks,
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