Forum Discussion

higgsboson's avatar
higgsboson
Superfast
3 days ago
Solved

How do I access/manage email aliases?

It would be nice if VirginMedia/O2 issued clear instructions regarding VM/O2 Identity creation for management of email aliases.

At the moment, I have successfully created a VM/O2 ID for my primary account, I can log in OK and access/manage the primary email account.

I also have several aliases, which at the moment are all able to receive and send emails via my PC and mobile clients.

However there seems to be no way to be able to manage these additional aliases via the primary account, which used to be the case before VM/O2 decided to wind up the email service.

My email aliases have multiple uses all over the web, (logins, registrations etc) and losing them and having to substitute "third party addresses" would be a nightmare!

I have read alsewhere that a separate VM/O2 ID needs to be created for each alias.

So, my questions are

1 )       If it aint broke, should I fix it? (In other words, since everything is working OK just now, do I need to create VM/O2 IDs for each alias?). More importantly, will the alias email addresses remain the same if I do?)

2)       If YES, how do I do this safely without screwing up my primary login and/or all the aliases!! Clear instructions please!

3)      If NO, (which seems to be the case since everything works (for now), how long have I got before I am forced to create these ID thingys (which seem totally unnecessary to me)

Kind Regards

Dave Nash

 

  • Graham_A's avatar
    Graham_A
    3 days ago

    As I previously understood it, a VM/O2 ID would have to be a third party email address (e.g. Outlook, Gmail).

    Not necessarily, I have seven additional email accounts on blueyonder and virginmedia domains and none of them use a third party email address as the VMO2ID.  Only my primary account has a third party VMO2ID.

    You will need to use a third party email address as the backup email address when going through the VMO2ID initial process, however you can use the same backup email for all the accounts if you so choose.

5 Replies

  • Graham_A's avatar
    Graham_A
    Very Insightful Person

    higgsboson​  If the email addresses concerned are aliases then they share the same password and mailbox as the primary email address and therefore do not require any separate management.

    If the are actually additional email addresses rather than blueyonder aliases then each will have its own My Virgin Media log in username which will now become a VMO2ID under the new arrangements.

  • As I previously understood it, a VM/O2 ID would have to be a third party email address (e.g. Outlook, Gmail).

    The email addresses in question are all either blueyonder.co.uk or virginmedia.com addresses, (and they were previously used to login to VM Web?Mail. So, if I understand correctly, I have to create a separate third party email address for each additional account, in order to log in, but the VM/blueyonder email address on each account would remain the same! Is that correct?

    • Graham_A's avatar
      Graham_A
      Very Insightful Person

      As I previously understood it, a VM/O2 ID would have to be a third party email address (e.g. Outlook, Gmail).

      Not necessarily, I have seven additional email accounts on blueyonder and virginmedia domains and none of them use a third party email address as the VMO2ID.  Only my primary account has a third party VMO2ID.

      You will need to use a third party email address as the backup email address when going through the VMO2ID initial process, however you can use the same backup email for all the accounts if you so choose.

  • Thank you @Graham_A, that clears up my confusion! Just one more query. As long as I don't need to change a password, or delete an account, I probably don't need access. Any idea what happens if I do nothing for the time being?

    • Graham_A's avatar
      Graham_A
      Very Insightful Person

      Everything should continue to work.  As soon as you need to sign into VM webmail or the My VM account for the additional accounts the VMO2ID process will be triggered.  By the way there is no longer a user option to delete additional accounts.