Forum Discussion

MSmith78's avatar
MSmith78
Joining in
2 months ago

Hacked!

I have an old virgin media  email account which was never deleted. I was hacked yesterday and they are sending emails from my account everywhere including Apple, U er and Google. I’ve tried to call virgin media but can’t get through. I need help to block and delete this email address. Any advice or guidance would be appreciated.

2 Replies

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    IF you just wait here a couple of days, a VM Mod should pick this up and discuss directly with you.  I had this done a while ago and it took around 10 days to get the mailboxes deleted.

  • Hi MSmith78,

    Thank you for your post and welcome to the community. 

    We're sorry to hear your email address has been hacked. 

    We can certainly take a look into this for you. 

    I will private message you now

    ^Martin