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Catherine36's avatar
Catherine36
Joining in
2 days ago

Emails not being received on outlook app

I have the same issue.  ntlworld email address is not receiving or sending emails on the Outlook app on my Mac for the past 10 days.  It says it's syncing, but nothing happens. 

Have generated a new app password, but still doesn't sync.

Has this issue been resolved on VM end?  What do we need to do?

1 Reply

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    5 hours ago

    Hi Catherine36 

    Thanks for reaching out to us regarding this, we are aware this is an issue for some and has been raised and currently waiting for an update of when it is fixed?