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gilbertbrian's avatar
gilbertbrian
Tuning in
1 year ago

Email

What is going on with virgin emails unable to access my email account and virgin not giving out reason for failure

1 Reply

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  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)

    Hi gilbertbrian

    Thank you for your post and welcome to our community.

    We're very sorry to hear you're unable to access your email account.

    Is this email account linked to an active broadband account with us?

    Are you getting any error message when trying to log in?

    Please pop back to us when you can.