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CardiffEvs's avatar
CardiffEvs
Just joined
5 months ago

Email issues since app password change

Since requesting an App password for email my Outlook and Iphone emails for my Virgin accounts won't work. i have set them to the new password but nothing connects

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  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)

    Hi CardiffEvs,

    Thanks for your post and welcome to our community. 

    We're sorry to hear you're unable to access your email account via the outlook app.

    What happens when you try to sign in please?

    Are you getting an error message?

    Please pop back to us when you can.