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Shanemonkeyman's avatar
Shanemonkeyman
Joining in
2 years ago

Email hacked

My old ntl email has been hacked, I know this as it is still set up to forward on any emails and I've just received a receipt through on this email. Can you assist with closing the account I haven't used for nearly 10 years

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  • Ashleigh_C's avatar
    Ashleigh_C
    Icon for Forum Team rankForum Team
    2 years ago

    Hi there Shanemonkeyman 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry that you have faced this issue with your email address, and I will be more than happy to take a look into this with you via a private message to get the email removed. 

    I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.