sapper1
6 months agoJoining in
Email errors
We have 4 family NTL accounts all work fine when accessed from our outlook apps on P.C & Tablet & phone. I run them as pop accounts as I don't want to be able to delete a mail on 1 device and its goe...
Thanks for the reply , never said my bank has issue with 3rd party email just being sarcastic in regards to my bank does not expect me to open an account with another bank to access my bank account.
Think I will slowly migrate to outlook accounts they are easy to run and administer.
Hi sapper1
Thank you for your post.
We can appreciate your frustrations with this, however these changes were implemented purely for security reasons.
If you do need any further information on how to manage your email account following these changes, you can take a look here. We have lots of helpful info listed there on how to manage your account along with troubleshooting steps for common issues. Everything coenoby has advised is spot on, so if you have been able to follow his advice, attach/create a third party email address and link it to your Virgin email account and you are still having issues, just give us a shout. We'd be more than happy to help further.
Without wishing to appear rude, I would strongly recommend you start moving your 4 email accounts away from VM. As noted above, VM no longer issue mailboxes to new users and there is no statement on email services going forward. Also should you ever leave VM, you will only have 90 days to migrate before the mailboxes are deleted. I had 4 email addresses with NTL for a long time, but took the decision to move them away. It was a painful job, but worth it in the end. I'm no longer tied to any ISP mailbox, so free to choose any ISP for Broadband.